Refunds will be made in the same mode as the payment received i.e. if you paid via net banking, the amount will be directly credited to the same bank account.
If you have paid through Cash on Delivery (COD), the amount would be refunded in the form of credit points to your Postfold Store Wallet. You can use these points to make new purchases with us on www.postfold.com. All Postfold points are valid for 1 year from the date of issue.
The refund will be done within 7-10 business days once we receive the returned/exchanged item.
Please Note: Any product(s) bought at a discount is not eligible for a return. However, we would be happy to exchange it for another product(s) or give Postfold points that you may redeem later. Face-masks are non-refundable/exchangeable.